Support

ClaimBoard Support

Need help with the Open Beta, sign-in, a claim workspace, document handling, or the Chrome extension? Contact the appropriate ClaimBoard address below.

Product support

support@getclaimboard.com

Use this address for sign-in problems, extension issues, claim workspace questions, document upload problems, and general product support.

Privacy requests

privacy@getclaimboard.com

Use this address for questions about personal information, data access, correction, or deletion requests.

Security reports

security@getclaimboard.com

Please include enough detail to reproduce or evaluate the issue, but do not email passwords, bearer tokens, API keys, or other secrets.

What to include in a support request

  • A short description of what you were trying to do.
  • The exact error message, if one appeared.
  • Your Chrome and ClaimBoard extension versions when the issue concerns the extension.
  • A screenshot if it helps explain the problem, with sensitive claim information redacted when possible.

ClaimBoard is currently an Open Beta product. Support response times are not guaranteed.